At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

General Summary:

The team explores, implements and analyzes in-store process improvements to reduce, eliminate or change the work in order to make operating a store more efficient or simpler. This role identifies and evaluates new technologies and processes, manages initiatives, oversees implementations, and works cross-functionally with other departments.

 

Duties & Responsibilities:

• Manage projects, including defining measures of success, establishing timelines, creating communications, and reporting on results to leadership.
• Manage implementations, including working cross-functionally with other departments, developing and conducting training, and creating and executing software test plans.
• Identify potential technology and process improvement initiatives, perform financial analysis, build business cases and presentations.
• Collect, manage and analyze data to measure the impact of initiatives.
• Provide leadership support, coaching and development to Store Operations analysts and managers.

Knowledge, Skills, & Abilities:

• Experience implementing a retail Workforce Management (Scheduling / Time & Attendance) is a significant plus
• Strong understanding of retail operations, preferably at a large chain of small format stores
• Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and MS Project or Smartsheet
• Proficiency in data analysis and databases such as SQL and Access (1010data is a plus)
• Experience managing time & labor studies in a retail environment
• Experience leading retail technology implementations and other operational initiatives
• Experience developing training materials, working with Learning Management Systems, and comfortable leading training sessions in a classroom setting
• Strong understanding of technology, including familiarity of Software Development Life Cycle, web development and IT infrastructure.
• Excellent time management, prioritization and communication
• Experience managing budgets and financial analysis.
• Ability to prepare presentations and present to leadership

 

Work Experience &/or Education

Bachelor’s degree in business and five to seven years of project management, store operations leadership, and/or department management required.