Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

General Summary: 

The Training Coordinator will support the coordination, enrollment, communication and reporting of Dollar General training initiatives. Responsibilities include coordinating in-person and virtual training sessions and providing customer service for users of our learning platform.

Duties & Responsibilities: 

• Coordinate enrollment processes for supply chain training initiatives/events, utilizing the Learning Management System (LMS), Axonify.
  • Update/reschedule classes as needed based on trainer availability
  • Confirm trainer assignments based on class build, schedule
  • Maintain consistency in the application of training policy and seek approval for exceptions from key decision-makers (Director of Training, HR Directors, Legal)
  • Communicate via email or Microsoft Teams notifications of training
  • Provide customer service for users of Axonify.
• Coordinate travel and lodging for the trainees and trainers as needed, including hotel confirmations, invoicing and accrual processing. Serve as point of contact for invoice reconciliation and preparation
• Other responsibilities:
• • Create forms, reports, and supporting documents as needed/directed utilizing the Learning Management System and word processing, spreadsheet, and database applications
  • Respond to phone/email questions from supply-chain customers within same day/24 hours
  • Prepare, reconcile training rosters for measurement and reporting needs
  • Audit/track equipment needs, order as needed to support business demand
  • Compile and analyze data, timely and accurately.  Assemble reports to provide status updates on training, development and retention of all trainees and supported initiatives

Knowledge, Skills and Abilities: 

• Experience with Learning Management System (LMS) including, but not limited to, the administration of system and report creation/maintenance. Axonify experience preferred
• Strong organization, problem-solving and decision-making skills, with the ability to manage multiple tasks
• Demonstrated ability to react appropriately under pressure, apply good judgment and provide superior customer service
• Excellent oral and written communication skills
• Strong networking and follow-up skills
• Ability to adapt to changing priorities and work effectively as a member of a team
• Ability to set schedule to meet performance demands
• Serve as model of Dollar General mission and values
• Strong computer skills (database, spreadsheet, presentation, and word processing applications)
• Willingness to flex work schedule to accommodate distribution centers (DCs) with multiple shifts

Work Expereince &/or Education: 

• Minimum 2-3 years in a related position, preferred. Knowledge and skills associated with an Associates Degree or equivalent combination of education and experience.