§ Partners with and advises field management on complex maintenance decisions with a goal of balancing the need to resolve issues that impact customer and store employee experience while at the same time meeting tough fiscal responsibilities. 

§ Manages the majority of communication surrounding escalated preventative and reactionary maintenance issues from all levels of DG Management.  Provides direction to direct reports and communicates decisions and timelines, often to an audience with high passion to quickly resolve all issues. 

§ Has direct HR responsibility for managing and reviewing direct reports and developing methods to help improve their productivity and development.

§ Acts as a liaison with the Lease Compliance department to ensure we are maximizing the potential of landlord reimbursement for services we perform (to get the store operational in a timely manner) and/or the landlord expeditiously repairing issues themselves.

§ Manages all of the assigned facilities maintenance call centers including direct interaction with all levels of management at these companies to ensure our facilities maintenance issues are being resolved in a timely and cost effective manner.

§ Periodically reviews various audits of outside vendors conducted by the coordinators to ensure accuracy and relevancy of the auditing methods.