DOLLAR GENERAL

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DIGITAL CHANNEL, MANAGER

DIGITAL CHANNEL, MANAGER

Requisition ID 
2018-163095
Location 
US-TN-GOODLETTSVILLE
Category  
Merchandising

Company Overview

Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America’s fastest-growing retailers. Apply today and let’s grow together!

Job Details

Job Title:

Manager, Digital Channel

Department:

Digital Marketing

Reports To:

Senior Director, E-Commerce

Supervises:

Agency resources

 

General Summary:

As a Manager, Digital Channel, you will orchestrate the creation, improvement and growth of world-class digital shopping experiences across our app, mobile and web channels.

 

You will help shape the future of the DG Digital Ecosystem with ongoing digital initiatives by bringing a blend of strategy and program management competencies to key high visibility digital initiatives. This role is unique and inherently cross-functional - you will collaborate across the multiple teams that develop and run our Digital Platform to envision and deliver solutions.

 

You will be a manager who effectively organizes resources appropriately to achieve business objectives and impact change across the digital ecosystem.

 

Duties and Responsibilities: 

  • Manage overall program execution for digital enhancements: stakeholder alignment, process changes, solutions, etc. in support of the digital strategy (i.e. manage the digital book of work)
  • Partner across all necessary functions to develop a cohesive, digital program roadmap, schedule, and prioritization of efforts
  • Manage program schedules and multiple concurrent initiatives in various phases
  • Oversee change management as it pertains to digital initiatives
  • Prioritize internal and external resources including internal team, creative/brand support, CX lead, project managers, business analyst, architects, testing team, and third party point solution providers integrated with the digital initiatives; Communicate prioritization and delivery of changes to executives and key stakeholders as necessary

Qualifications

Knowledge, Skills, and Abilities: 

  • Demonstrated ability to effectively communicate program strategy, process, requirements, and change across all levels of the organization
  • Proven ability to deliver programs through complex cross-functional teams
  • Excellent communication, influencing and relationship building skills, and experience working with senior management
  • Experience managing cross-functionally, and ability to adapt personal style to different environments
  • Strong strategic, prioritization and critical thinking skills; ability to see the “big picture” (across programs) while also diving into details as necessary
  • Creative decision maker with proven ability to apply rigor to trade-off decisions
  • Solid program planning skills with proven ability to structure large initiatives in effective and meaningful ways
  • Clear, concise and influential communication style that compels to action
  • Proactive desire to own and drive initiatives forward through measurable process, planning and team engagement
  • Comfortable working in a very fast-paced, results-oriented environment. Ability to work under tight time constraints. Can multitask with ease and adapt to frequently changing priorities.
  • Strong project management skills and ability to present work to executive stakeholders

 

Education and/or Work Experience: 

  • BA/BS degree required or equivalent experience; PMP a plus
  • Minimum of 7 years of experience in product/program management or related function; digital and ecommerce experience preferred

 

 

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