Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America’s fastest-growing retailers. Apply today and let’s grow together!
This role is responsible for coordinating the day-to-day tasks necessary for ensuring the timely, permanent and cost effective resolution of reactive repair and maintenance services, which may include but not be limited to the following trades: Interior/Exterior Building, Plumbing, Doors/Glass, Grounds, Parking Lot, Roof, Locks/Safes, Exterior Signs, Electrical, Lighting, HVAC, Refrigeration, Disasters, Tobacco Cabinets, Liquor Cabinets, and any other trades as may be acquired by the reactive services maintenance team. Responsibilities include daily follow up with vendors and stores on open maintenance issues, reviewing RESPOND tickets to (i) assess issue criticality, (ii) identify Landlord responsible items and ensure they are routed correctly to our Lease Compliance counterparts, and (iii) identify and investigate missed vendor ETA’s and aging issues to mitigate issues being escalated to Executive Management Team by Field Operations. Expectation is daily interaction with vendors, store personnel, field operations management and all levels of the Store Facilities Management Team.
Knowledge, Skills and Abilities:
Work Experience and/or Education:
Technical or Associates Degree preferred or 1-3 years relevant work experience