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Asset Protection Restitution Coordinator

Asset Protection Restitution Coordinator

Requisition ID 
Loss Prevention

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

General Summary:


Facilitates reclamation of company assets via Dollar General’s recovery program. This includes collections from court-ordered and promissory notes as well as civil recovery or any other means that advance company financials. Responsible for accurate reporting of all restitution income. Collaborates in a cross functional capacity with legal, risk management, financial reporting, internal audit, and cash audit.



Duties & Responsibilities:


  • Restitution Program (75%)
    • Recoups company assets via court-ordered, promissory notes, civil recovery as well as an online payment portal
    • Reconciles vendor disbursements and online payments to the proper account on a daily basis
    • Analyzes and measures restitution programs to identify trends and patterns in order to make business cases and decisions that will increase collected restitution and protect the company from litigation
    • Audits employee case reports for accuracy and professionalism, follow up with appropriate loss prevention field management on important or ongoing issues
    • Documents victim impact statements supporting the prosecution process and provide relevant information to attorneys and legal teams
  • Reporting (20%)
    • Maintains accurate and detailed restitution accounts and track account activity based on verbal and written correspondence
    • Communicates progress or issues with leadership on a regular basis or as business conditions mandate
    • Partners with cash audit, financial reporting, and payment services to ensure proper reconciliation of restitution recovery
  • Other (5%)
    • Completes new hire training for loss prevention field management regarding restitution collection policies and procedures
    • Initiates and tracks bi-annual case return efforts to support proper records retention practices
    • Helps maintain loss prevention software, databases, and shared email accounts as secondary support


Knowledge, Skills and Abilities (KSAs):



  • Must be able to:
    • Review and organize data with great attention to detail
    • Interpret data and identify trends
    • Display professionalism to handle confidential information
  • Demonstrated ability to:
    • Manage multiple tasks in a fast-paced environment
    • Effectively work in collaboration with a team to achieve objectives
    • Communicate effectively – written and verbal
  • Proven track record of producing results that meet or exceed financial goals and objectives
  • Computer proficiency with applications such as Microsoft Excel, Access, Word, and Power Point as well as data warehouses and other retail systems and applications 


Work Experience &/or Education:


Bachelor’s degree in Business Administration or related field required. Minimum 2 years of related work experience required. Retail experience highly preferred. An equivalent combination of education and experience may be substituted.




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