DOLLAR GENERAL

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Store Operations Senior Manager

Store Operations Senior Manager

Requisition ID 
2018-160718
Location 
US-TN-GOODLETTSVILLE
Category  
Store Operations Support

Company Overview

Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America’s fastest-growing retailers. Apply today and let’s grow together!

Job Details

General Summary:

Owns and manages “end-to-end” specific projects, initiatives, and/or activities for the Store Operations team. Directs projects, initiatives, and/or activities to improve company financials and enhance the customer experience. Conducts data diagnostics with analytical problem solving, identifies areas of opportunity, and develops/implements solutions. Primarily focuses on corporate projects and initiatives, many of which will involve cross-functional partnership(s) and/or in-store touchpoints.

 

Duties & Responsibilities:

  • Development of Opportunities/Solutions
    • Identifies sources of opportunity and/or develops solutions
    • Determines the size of each opportunity/solution
  • Data Measurement & Problem Solving
    • Analyzes and gathers data to evaluate and diagnose projects
    • Develops metrics to measure impact of projects
    • Determines on-going hypotheses and conducts root cause analysis
    • Leads problem solving session
  • Implementation of Solutions
    • Develops tests/pilots to prove or disprove solutions
    • Determines financial impact with expenses and savings at network rollout
    • Creates final implementation work plan for rollout of solutions
    • Presents final rollout plan to senior executives

Qualifications

Knowledge, Skills & Abilities:

  • Must be able to:
    • Quickly identify potential drivers of emerging problems
    • Develop creative and financial-changing solutions to identified problems
    • Create and lead group problem solving discussions and executive presentations
    • Design and execute testing regimes to validate potential solutions
    • Design and execute appropriate analyses to size potential impact of problems or solutions (i.e.,development of financial models and/or sensitivity scenarios)
    • Create and execute an implementation plan for rollout to network
    • Create and craft communication leading to successful project outcomes
    • Lead multiple priorities and projects simultaneously and lead presentations to various levels of management
    • Prioritize projects based upon solution impact, time to implement and/or direction from leadership
  • Strong communication skills—both written and verbal
  • Ability to partner, coordinate and delegate to all levels of management
  • Strong ability to influence without direct authority, leading to successful project outcomes
  • Proven track record of producing results and meeting or exceeding financial goals and objectives
  • Basic knowledge of retail accounting processes

Work Experience and/or Education:

Bachelor’s degree in Business Administration or related field required. Master’s in Business Administration or appropriate advanced degree preferred. 4-6 years of related work experience required. Retail experience highly preferred. Supervisory experience preferred. An equivalent combination of education and experience may be substituted.

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