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Employee Relations Manager

Employee Relations Manager

Requisition ID 
Human Resources

Company Overview


Job Details


General Summary:

Partner with field management personnel to conduct in-depth investigations regarding employee relations and/or dispute resolution issues. Analyze case details and facts, maintain objectivity, and collaborate with field management to ensure decisions support company policies, Dollar General values, and federal/state laws and regulations.

  • Partner with field managers and or other DG departments to guide or conduct in-depth investigations on employee relations issues and/or termination, final counseling or demotion disputes.
  • Ensure proper documentation on cases, in particular Dollar General’s zero tolerance policies.
  • Provide policy guidance to field managers and instruct on consistent practices regarding terminations and progressive counseling.
  • Represent Dollar General in legal proceedings.
  • Assist in researching Wage & Hour claims.
  • Analyze trends and conduct employee relations training.
  • Participate in the development of the SOP and Employee Handbook.
  • Work with Risk Management, Law Department, HRSS, Operations, ERC and other strategic partners for efficiency and process improvement.
  • Utilizes facilitation and mediation practices to negotiate resolutions.


Knowledge, Skills & Abilities:

  • Excellent problem solving and critical thinking skills
  • Ability to effectively communicate verbally and in writing with all levels of the organization
  • Strong attention to detail
  • Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
  • Ability to perform effectively under pressure and make objective decisions
  • Excellent collaboration skills
  • Ability to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases.
  • Strong organization and time management skills
  • Facilitation, negotiation, and mediation skills

Work Experience and/or Education:

Bachelor’s degree in human resources or related field preferred. Two to five years of experience in HR, Employee Relations, Dispute Resolution, or other related field.



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