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Work Simplification Senior Manager

Work Simplification Senior Manager

Requisition ID 
Store Operations Support

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

General Summary:

The team explores, implements and analyzes in-store process improvements to reduce, eliminate or change the work in order to make operating a store more efficient or simpler. This role identifies and evaluates new technologies and processes, manages initiatives, oversees implementations, and works cross-functionally with other departments.


Duties & Responsibilities:

  • Manage projects, including defining measures of success, establishing timelines, creating communications, and reporting on results to leadership.  
  • Manage implementations, including working cross-functionally with other departments, developing and conducting training, and creating and executing software test plans.              
  • Identify potential technology and process improvement initiatives, perform financial analysis, build business cases and presentations.  
  • Collect, manage and analyze data to measure the impact of initiatives.
  • Provide leadership support, coaching and development to Store Operations analysts and managers.


Knowledge, Skills & Abilities:

  • Strong understanding of retail operations, preferably at a large chain of small format stores
  • Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and MS Project or Smartsheet
  • Proficiency in data analysis and databases such as SQL and Access (1010data significant plus)
  • Experience overseeing time & labor studies in a retail environment
  • Experience leading retail technology implementations and other operational initiatives
  • Experience developing training materials, working with Learning Management Systems, and comfortable leading training sessions in a classroom setting
  • Strong understanding of technology, including familiarity of Software Development Life Cycle, web development and IT infrastructure.
  • Excellent time management, prioritization and communication
  • Experience managing budgets and financial analysis
  • Ability to prepare presentations and present to leadership
  • Professional certifications such as PMO and Lean Six Sigma a plus
  • Ability to travel up to 15% of the time

Work Experience and/or Education:

Bachelor’s degree in business and five to seven years of project management, store operations leadership, and/or department management required.  MBA Preferred.




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