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Work Simplification Manager

Work Simplification Manager

Requisition ID 
Store Operations Support

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

General Summary:

The team explores, implements and analyzes in-store process improvements to reduce, eliminate or change the work in order to make operating a store more efficient or simpler. This role evaluates new technologies and processes, performs advanced analysis on complex data sets, assists with project implementations, and works cross-functionally with other departments.


Duties & Responsibilities:

  • Analysis & Software Testing
    • Advanced statistical and financial analysis of complex data sets in support of initiatives
    • Collect and manage data needed to measure results
    • Build, execute and manage User Acceptance Test scripts that ensure that technology-based initiatives are performing as intended
  • Labor Standards & Process Improvement
    • Develop a deep understanding of Dollar General labor standards
    • Apply understanding of labor standards toward developing new processes that are simpler or more efficient for store teams to execute
    • Map processes and gather data through observation
    • Develop sustainable Support Center processes to ensure long-term success of initiatives
  • Project Management & Implementations
    • Identify training needs and create materials and other project resources
    • Assist with implementations, including on-site field training and coaching
    • Collaborate cross-functionally with other departments in order to ensure the successful development and implementation of new initiatives
    • Gather feedback from pilot participants and stakeholders


Knowledge, Skills & Abilities:

  • Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and MS Project or Smartsheet
  • Strong proficiency in data analysis and databases such as SQL and Access (1010data significant plus)
  • Experience using time & labor studies in a retail environment
  • Strong analytical thinking and process mapping skills
  • Experience being part of retail technology implementations and other operational initiatives
  • Excellent time management, prioritization and communication
  • Ability to travel up to 15% of the time

Work Experience &/or Education:

Bachelor’s degree in Business, Data Analysis, Industrial Engineering, or equivalent professional experience required. Minimum of five years relevant experience required.




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