Returning Candidate?

Director of Store Operations Workforce Management

Director of Store Operations Workforce Management

Requisition ID 
Store Operations Support

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

Duties and Responsibilites


  • Leadership and optimization of the workforce management software solution including management of system driver data, store operating model, store staffing model and field management staffing.
  • Leadership of Retail labor expense management which includes budgeting, forecasting, ad hoc analytics, and reporting on all labor expense accounts totaling greater than $1.7 Billion annually.
  • Initiate and implement productivity and efficiency initiatives that materially impact the retail expense results. Ability to lead and communicate results of analysis utilizing advanced statistical and data analysis tools.
  • Work with field leadership to better understand drivers of business model and make appropriate changes to drivers of retail expenses to mitigate increased costs.
  • Work cross functionally representing Store Operations on enterprise wide initiatives and projects.


Knowledge, Skills and Abilities


  • Lead strategic and analytical store operating model work through teams composed of direct reports, cross functional representatives and field partners
  • Strong understanding of engineered labor standards, workforce management concepts and applications
  • Strong background in retail finance and budgeting
  • Strong background in workforce and task management implementation
  • Power MS Office skills with a strong knowledge of Access database
  • Experience with business reporting tools
  • Experience with financial accounting tools


Work Experience &/or Education


Bachelor’s degree required, MBA preferred. At least 5 to 7 years leadership experience from world class retail organization required.

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.