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Document Resources Clerk

Document Resources Clerk

Requisition ID 
Administrative or Clerical

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

General Summary:

This position is responsible for multiple document processes, including but not limited to, inbound/outbound mail services, document imaging, document reproduction and distribution. Maintain high level customer service in a team environment while meeting monthly quality/production goals as set by management.

Duties and Responsibilities:

  • Coordinate and complete copy requests timely and accurately according to customer specifications.
  • Maintain equipment, performance worksheets, reports and job logs related to assigned tasks.
  • Perform all basic Imaging tasks; Document prepping, scanning, and indexing at a rate consistent with production quality and standards.
  • Pick-up, sort, and deliver, incoming and outgoing mail for the SSC, including offsite locations.
  • Monitor inventory of office supplies (mailroom and service centers) and re-stock when needed.
  • Performs various team duties as requested for example, special projects, switchboard, and event assistance.



Knowledge and Skills:

  • Knowledge of or ability to learn, Microsoft Office 2010, operating high-speed scanners, postage equipment and multifunction copiers.
  • Excellent written and verbal communication skills. Responds to customers in a professional manner, anticipating their needs, and/or referring them to the proper source when necessary.
  • Self-motivated and able to perform tasks accurately according to schedules and protocol with limited supervision.
  • Demonstrates ability to work with a diverse group of cross-functional partners.
  • Respects and insures confidentiality of information.
  • Ability to consistently lift 50 lbs


Work Experience and/or Education:

  • High School Diploma or equivalent
  • Prefer 2 years of clerical experience
  • Valid Driver’s License

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