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Process Improvement Sr Manager

Process Improvement Sr Manager

Requisition ID 
Project Management

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

Work with merchandising, store operations, information systems, supply chain, other Dollar General departments and vendors to determine root causes and provide solutions to improve processes and reduce cost. Lead cross functional process improvement projects that improve the effectiveness and efficiency of Dollar General’s operations.



  • Lead key cross functional and strategic projects that deliver significant value to Dollar General. Working throughout the organization to define, deliver and measure project results. Provide project management, analytics, and measure to projects to ensure milestones are met and deliverables achieved.
  • Rigorously support the identification, evaluation, implementation and execution of processes that improve the efficiency and effectiveness of Dollar General. Support strategic planning, process review and improvement projects to improve corporate performance.
  • Work on projects that improves processes by: 1) Information gathering and root cause analysis; 2) Collecting and interpreting data used for evaluation of processes and equipment; 3) Performing analysis and recommend changes to optimize productivity; 4) Developing long-term improvement strategies that coincide with the goals of management.
  • Partner with Supply Chain, Store Operations, Merchandising, and other department leadership in the development and deployment of process improvement initiatives. Work with I.T., Finance, and other support functions to remove constraints, justify investments, and implement solutions that improve service and reduce expense.


§ Ability to quickly identify potential drivers of emerging problems, root cause, and generate solutions

§ Ability to partner, coordinate, and delegate to all levels of management

§ Ability to prioritize projects based on solution impact, time to implement, and/or direction from leadership

§ Ability to lead multiple priorities and projects (3-5)

§ Ability to lead presentations to various levels of management

§ Design and execute appropriate analyses to size potential impact of problems or solutions

§ Strong analytical and process mapping skills

§ Ability to create and execute an implementation plan for rollout to network

§ Basic knowledge level in spreadsheet, word processing, and presentation skills


Work Experience and/or Education

Bachelor’s degree in Business, Supply Chain, or Industrial Engineering required, or may be substituted with equivalent professional experience. Minimum of 5 years industrial engineering, Six Sigma, Lean Six Sigma, and/or Project Management experience required. Advanced degree or significant professional experience preferred.



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