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HR Representative II Field Training in Chicago IL

HR Representative II Field Training in Chicago IL

Requisition ID 
Human Resources

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details


The Field Trainer will be responsible to support, plan, implement, and deliver training initiatives for all Store Managers within the assigned geographic area of operation, including leadership training, store operations and execution. They will provide training to multiple learners with full responsibility to monitor, assess, and report on trainee progress. They are also cross- trained in different areas of Human Resources such as recruiting and employee relations. The Trainer must have the leadership skills and abilities to develop themselves as well as others.



  • Travel up to 75% of the time.
  • Encourage a culture that fosters Dollar General's Mission & Values, as well as following company policy & procedure.
  • Responsible for exhibiting key competencies of classroom facilitation.
  • Conduct new Store Manager training.
  • Facilitate Workforce Management Immersion training session with District Managers.
  • Conduct training and development sessions with District and Store Managers.
  • Support Store Training Managers and Training Center Store operations, as needed. 
  • Facilitate training and monitor learning for multiple Store Manager Trainees.  
  • Operate within multiple training environments (Delivery, written, video, CBT/WBT, OTJ, etc.)
  • Assess trainee skills, strengths, gaps and opportunities.  Provide Trainee and Supervisors with accurate performance feedback.
  • Schedule and maintain structured follow-up with Trainee and Supervisors. 
  • Proactively identify, plan and facilitate additional training and development opportunities.    
  • Actively participate in projects and other assignments as identified by HR leadership that result in timely, accurate data gathering/reporting.
  • Assist with District Manager Assimilations with Regional HR Manager.
  • Assist with Hiring Events and Job fairs with Regional HR Manager.
  • Assist with Employee Relations investigations as needed and assigned by the Regional HR Manager.



  • Demonstrated influencing leadership style with the ability to model total development and serve as a steward of Dollar General’s mission & values.
  • Demonstrated outstanding facilitation skills, conflict management skills, group dynamics skills, and knowledge of adult learning theory.
  • Ability to effectively work in collaboration with others to achieve training objectives in an adaptive style.
  • Demonstrated strong interpersonal skills including a willingness to consistently provide superior customer service.
  • Demonstrated ability to react appropriately under pressure, apply good judgment in ambiguous situations, uses sound decision-making and problem-solving skills.
  • Understanding of training techniques and development tools.
  • Outstanding verbal and written communication abilities.
  • Outstanding Content Mastery, Questioning & Listening Skills
  • Ability to cross-train in other areas of Human Resources.
  • Excellent understanding of Retail Environment.


Work Experience and/or Education

  • 2+ years experience in leadership training and facilitation required.
  • Business, HR, or Education degree preferred.
  • Multi-unit management and/or equivalent education and experience combination will be considered
  • Field retail experience preferred.
  • 2-3 years human resource experience preferred.

  Note: This position requires weekly travel and overnight stays; a current driver's license and acceptable driving history is required.

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