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Director of Process Improvement

Director of Process Improvement

Requisition ID 
Supply Chain

Company Overview

At Dollar General, our customer is at the center of everything we do! We are a fast-moving Fortune 200 publicly-traded company with more than 14,000 stores and 14 distribution centers in 44 states, growing by hundreds of stores each year. We work in an energetic atmosphere that embraces innovation and teamwork. At Dollar General, you can see a clear and fast path to career growth and success. We are committed to attracting talented and motivated people who can advance our mission of "Serving Others." Let's Grow Together!

Job Details

General Summary


Lead cross-functional process improvement projects that improve the effectiveness and efficiency of Dollar General’s operations. Work with merchandising, store operations, information systems, supply chain, other departments and vendors to determine root causes and provide solutions to improve processes and reduce cost.


Duties and Responsibilities


  • Lead key cross-functional and strategic projects that deliver significant value to company. Working throughout the organization to define, deliver and measure project results. Provide project management, analytics, and measure to projects to ensure milestones are met and deliverables achieved.
  • Analyze and interpret data to evaluate processes, equipment and technology.
  • Provide leadership and supervision to analysts and others. Direct the analysis to support current and future strategic initiatives. Coach and develop analysts in process improvement techniques.
  • Identify, evaluate and implement processes that improve efficiency and effectiveness. Support strategic planning, process review and improvement projects to improve corporate performance.
  • Partner with Supply Chain, Store Operations, Merchandising, and other department leadership in the development and deployment of process improvement initiatives. Work with I.T., Finance, and other support functions to remove constraints, justify investments, and implement solutions that improve service and reduce expense.


Knowledge, Skills and Abilities

  • Ability to quickly identify potential drivers of emerging problems, root cause, and generate solutions
  • Ability to partner, coordinate, and delegate to all levels of management
  • Ability to prioritize projects based on solution impact, time to implement, and/or direction from leadership

Work Experience and Education

  • Bachelor’s degree in business, supply chain, or industrial engineering required or equivalent professional experience. Advanced degree or significant professional experience preferred. Minimum of seven years project management and/or process improvement experience.


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