Instructional Designers are responsible for research, design and development activities leading to the initiation of instructor-led, web-based, eLearning, one-on-one and self-managed learning solution projects. Plan, write and design training curricula, materials and programs including, but not limited to, functional technical skills, leadership development, and new initiatives. Partner with all levels in the Talent Development Department and business partners to obtain input and to ensure accuracy and effectiveness of training materials.
Duties and Responsibilities:
Assessment and Business Partnerships:
- Conduct needs analysis to determine training objectives, instructional strategies, project scope, time frames, resources requirements and potential constraints for training programs.
- Coordinate with costing, budgeting and funding leader to identify feasibility of various solution alternatives.
- Develop and maintain partnerships with key business partners and subject matter experts to ensure accurate content is included in the training and the expected deliverables.
- Design templates and backgrounds for media and materials.
- Develop training programs that are appropriate for targeted audiences and incorporates varied instructional design and delivery techniques.
- Write audio scripts, on-screen copy, digital media descriptions and programming specification including program storyboards for all eLearning solutions.
- Produce learning materials, including facilitator guides, participant workbooks and related materials such as presentations, classroom activities, program evaluation tools and job aids that clearly communicate relevant information to both the participant and the facilitator.
- Research and write/revise communications relating to policy and procedure; partnering with legal and other SMEs to ensure alignment with current business practice.
Plan and Implement:
- Maintain a current project plan while providing ongoing statuses to immediate supervisor and business partners.
- Coordinate the production and distribution of materials to trainers and other business partners.
- Identify and develop appropriate performance measures, including but not limited to, criterion-referenced achievement tests, questionnaires, interviews, simulation scenarios, observation checklists, and performance checklists.
- Conduct usability test and pilots to assess training effectiveness.
- Tracks and analyzes training programs by examining learner’s satisfaction levels.
- Stay abreast of latest retail industry trends, instructional strategies and content development techniques, tools and vendors.
- May occasionally implement and deliver training.